Diamond Performance Testimonials

A collection of satisfied customers and their review of our product range

This letter is in reference to Diamondcord and Diamondlace. While I am writing from the perspective of a TRC Associate working in the South Surrey TRC, the opinions here are my own and do not necessarily represent those of The Home Depot.
By all accounts, Diamoncord is well tested and shows incredible potential in the market. As a TRC Associate, I see rental markdowns for many reasons, but markdowns from pull cords broken on the customer site are number one. When we incur these markdowns we loose the value of the contract, or a percentage of. Diamondcord appears to be the solution for losses from broken pull cords. When installed in Home Depot tools and equipment, Diamondcord can save us money and our valued customers time and energy on the job from our tools not functioning.
As for Diamondlace, given the market that The Home Depot is in, this particular product will sell extremely well. The majority of our clients are in the construction field, and we all know what its like breaking our laces and grabbing the nearest roll of tape to fix this frustrating problem. Again, Diamond Performance has developed the solution – Diamondlace.
Based on the products I’ve seen and my own knowledge of business and marketing gained from 3 years of business entrepreneurship/marketing classes at UBC, I believe these products will be a great addition to The Home Depot’s growing network.
Sean Murray

TRC Associate, The Home Depot

I Bryan Touzel at Branch #476 have been using Diamondcord for the past year and 3 months. I have found this cord to be the best on the market. It has saved time & money with fewer call outs and returned equipment due to broken starter ropes. I’m very impressed with this product, and I will continue to use the rope in our small equipment.

Bryan Touzel

Parts and Service, United Rentals

I’m writing to tell you how pleased I am with your unbreakable laces! I discovered your product after I spent nearly $200 on a pair of Oakley boots (which I loved) and  had the laces break on me after just three months (which I hated).
I am a member of a Special ResponseTeam that provides security for special nuclear materials for the Department of Energy at the Idaho National Laboratory.We work in an unforgiving environment on the high mountain desert where temperatures range from 20 degrees below zero to 110 above. Reliable equipment is essential to the accomplishment of our mission. It seemed ridiculous to me that I could spend so much money on a great pair of boots, and then have broken laces render those boots essentially worthless in the middle of an operation. I guess laces in boots are like the offensive line of football team: you don’t notice it unless it fails! Even more appropriately in our job, putting cheap laces in high-end boots is like putting a $10 magazine in a $2,000 assault rifle!
I couldn’t imagine that someone, somewhere wasn’t making boot laces that wouldn’t fail when the chips were down, so I got on a computer and started looking. Fortunately, I came across Diamondlace!The reviews I read raved on and on about these boot laces, and after trying a pair, I discovered why. Even with all the abuse we heap on our equipment, these laces have proven unbreakable. As my teammates have needed to replace their
conventional laces when they inevitably give out, I have recommended Diamondlaces, and with at least twenty Special ResponseTeam operators using Diamondlaces in their boots, I have yet to see anyone need a new pair In fact, I’m convinced that our high-dollar boots (Danner, Converse, Bates and Magnum, as well as Oakley) will bite the dust long before the Diamondlaces. Thanks for a great piece of equipment that fills an essential, but often overlooked, need for special operators!
Dan R.Anderson

Idaho National Laboratory

I just wanted to drop you a line to let you know how happy and impressed we are with your starter cords. We run 22 Husky chainsaws and line saws in our logging division and the conditions are less than ideal for gentleness on equipment. We have been running the Diamondcord.for a year on several of our saws (some people don’t like change) and we haven’t managed to break one yet. Thanks again for your innovation.

Mike Sexton

General Foreman, Western Forest Products Inc

I’m writing this letter to give you a follow-up on the “Diamondcord” and to give my thoughts on the
“Diamondlace”
On the Diamondcord, I have had no negative responses to the product and no reports sent back to me on the cord breaking, so all is good. We will continue to promote the product through are faller programs. The BC Forest Safety Council is now offering “Basic Chainsaw Training” there has been a huge demand for us to deliver this training to a large number of various groups who want official recognition, as this training is recognized as acceptable to Work Safe BC, the variety of training interest comes from:
The Forestry harvesting sector, sawmills, pulp mills, arborists, firefighting crews, BC timber sales, mining and construction industries, vocational colleges, high school alternate education programs, Canadian Military, Canadian Coast Guard Search and Rescue, RCMP, BC and Federal Parks, Fish hatcheries, Ski Resorts, BC Hydro, Arborists and Forestry tree topping firms, just to name a few.
Local Chainsaw shops have also called to see if there is something available since many buyers have asked if anyone offers chainsaw training. Many of the Saw shops also rent out various types of equipment involving pull cords and see the advantages to having a cord that is reliable. On the Diamondlace, many forestry workers have complained about laces breaking and the inconvenience that it brings, it is not a great way to start the day. Actually there is superstition especially amongst the guys I’ve ever worked with, that if you break your lace while doing up your boots in the morning you might as well go home. I feel the Diamondlace will be a huge success.
In conclusion, the main reason for promoting the Diamondcord and Diamondlace products is because of the safety aspects that they bring, we have had many chainsaw users file MSI (musculoskeletal injury) claims while pulling on a cord and it breaks or binds up. Not to mention the time loss of the injury, but the time it takes especially for the inexperienced to replace the cord on the rewind, as well the loss in production, or revenue to a rental shop due to an upset customer. This also puts a worker in an undesirable frame of mind when a cord breaks, this includes a boot lace
which also can cause a tripping hazard.
As a final comment, in the forestry sector and especially falling of timber we look for any advantage for a person to keep their mind fully focused on the job at hand.
Bill Bolton

Senior Advisor, Forest Worker Developmen, BC Forest Safety Council

Unbreakable boot laces

I met a fellow out West who was marketing “unbreakable” boot laces. He said they were tested to last 10 times longer than leather, Kevlar and Polyester. He gave me a pair. I thought it would take a long time for me to see if they lasted, so I took them to the shop to see if I could destroy them – short of using chain cutters on them.

They are called DiamondLace boot laces and you can read their whole story here. In the shop they reminded me of the difference between clothes line cable and airplane cable – yet they are flexible enough to tie your boots. They are solid. In fact the company specializes in boot laces and pull cords for gas motors like chainsaws. If boot laces are a problem for you, these are the answer. You can get them at Amazon.com.

Jon Eakes

Cold Climate Housing Expert, JonEakes.com

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